Purchase

At Cavana Spa & Salon, we always ensure that the original purchase price is validated on our gift cards.  Our gift cards never expire, are non-refundable and have no cash value.  Gift cards are accepted at face value and may be used towards any treatment and/or product at Cavana Spa & Salon. Spa Package Gift Certificates must be used in one visit.  Gift Certificate Values cannot be used towards gratuities.  

When purchasing a gift card or spa package online through our e-store all sales are final.  When purchasing a package you must use all of the spa offerings included in your package in one visit. You will have the option to have your purchase delivered, emailed or picked up at our spa.


Delivery

All items are shipped via Canada Post at a standard flat shipping rate cost.  You will provide the address you would like your purchase sent to upon checkout.  Items are mailed out within 3 business days of purchase confirmation.


Pick-up

If you would prefer to pickup your Cavana purchase you can select the pickup method during checkout.  You will be sent a confirmation to print and bring with you to Cavana Spa & Salon for pickup.  You can pick up your purchase from Cavana Spa & Salon at 241 Mississauga Street West, Orillia, Ontario, during business hours.


Email Voucher

You can choose to have your purchase emailed to you in a voucher format, which you can bring with you to your Cavana appointment.


Refunds/Returns

All gift card purchases and shipping charges are non-refundable and have no cash value. Lost or stolen gift cards will not be replaced.